as a Buyer
as a Grower
Frequently Asked Questions
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What are my shipping options?
Is there a minimum order?
Are there annual or registration fees?
Do you pre-cool the flowers?
Do I have to pay my shipping fees to the FedEx driver or the agent at the airport?
What is a B2B company?
How can I find the color of a rose when I'm on the auction?
Can I only buy during the live auction?
When do I pay for my flowers?
Is the product I see listed on the auction sitting in a warehouse somewhere?
If I can't find an item on the auction, can I look for it elsewhere on your site?
Are there additional costs?
Who do you sell to?
Do you sell mixed product boxes?
Does anyone in my area buy from you?
What are the standard box sizes?
How do you ship from Miami?
Can I book a standing order?
Do I have to pay for my flowers before I receive them?
How long does an auction last?
Do you sell by the bunch?
Will I be charged a depot/shipping fee everytime I purchase for the same delivery date?
When I go into the auction, am I obliged to buy something, or can I just watch?
After buying at a certain price, will the invoice price ever increase for that purchase? Is my price confirmed and honored?
Can I buy before the auction starts?
How does the Grower Rating work?
How long have you been in business?
Which currency do I use to pay?
If I buy from different growers involving different countries, will I receive separate shipments?
Will there be a packing slip or invoice with my order?
At what time does the auction start?
Who should I call with questions and concerns?
How do I track my shipment?
If I know a grower who wants to register with Flower Buyer, who should they contact?
Where do I find my tracking numbers and airway bill numbers?
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