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The account and/or password used is/are not recognized. The reason could be:

1. You have not purchased in the last 12 months. In that case your account needs to be re-activated. No cost..........just call us.

2. You may have made a mistake. In that case please try again.

Our phone numbers are:

North - America: 1-877-625-3243(toll free)
Other: 1-905-849-1343

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